Privacy Policy

Zoraida Zapata · Arquitectura de Interiores is responsible for the processing of personal data collected through this website and its associated contact channels.

The identification and address details of the data controller, as well as the email address designated for privacy matters, are set out below: [COMPANY NAME], [TAX ID], [REGISTERED / LEGAL ADDRESS] and [PRIVACY EMAIL ADDRESS].

This notice is made available to the data subject in compliance with applicable Mexican legislation on the protection of personal data held by private parties (Ley Federal de Protección de Datos Personales en Posesión de los Particulares).

We only request the information necessary to address your inquiry and, where applicable, to understand the scope of the project you wish to develop.

Identification and contact details

• Name or full name.
• Email address.
• Phone number, including the number you use to write to us on WhatsApp.

Information related to your project

• Type of project (residential, commercial or hospitality).
• General description of the space and the needs you wish to address.
• Approximate location of the property, when relevant to the proposal.
• Any other information you voluntarily choose to share to help us understand your request.

We do not request sensitive personal data or financial or asset-related data through this site. We also do not request bank card information through the forms or contact channels described here.

We obtain your personal data directly, when you choose to share it with us through one of the following means:

• The contact and project request form on this website.
• Conversations initiated via WhatsApp or by phone call.
• Email.
• Messages sent through our social media profiles.
• Meetings, visits or initial consultations, in person or remote.

We may also collect data indirectly when someone refers you to us or when a third party authorized by you shares your contact information with us to handle a request.

We use your personal data for the following purposes, necessary to attend to the relationship arising from your request:

• Responding to your questions, comments and information requests.
• Contacting you through the channel you have indicated as preferred.
• Understanding the scope of the project and assessing its feasibility.
• Scheduling and following up on consultations, meetings or visits.
• Preparing and presenting proposals, scopes and quotations.
• Following up on the professional relationship during the development of the contracted project.
• Complying with applicable legal, accounting or tax obligations.

In addition, and only when you do not object, we may use your contact details to:

• Share editorial content, notes or news about interior architecture.
• Inform you about new services, collections or represented brands.
• Invite you to events or presentations related to our professional activity.

These purposes are not necessary to attend to your request. If you prefer that we do not use your data for them, simply let us know in writing at the privacy contact email; your refusal will not affect the handling of your inquiry or the provision of services.

The site includes a short form, made up of approximately seven or eight questions, designed to clearly understand what you need before an initial conversation.

Fields marked as required are the minimum necessary for us to respond to you. The remaining information is optional and at your discretion: the more context you share, the more precise our initial response can be.

Please do not include in the form any sensitive information, third-party confidential data, or data that is not necessary to attend to your request.

This site includes links that open a conversation with us on WhatsApp. When you write to us through that channel, we may see your phone number, your profile name or alias, and the content of the messages, files or images you choose to send us.

We use that information exclusively to attend to your inquiry and follow up on your project. WhatsApp is a service operated by a third party, with its own terms and privacy policies, over which we have no control; we recommend that you review them.

If you prefer not to use WhatsApp, you can contact us by email or through the site's form.

This site may use cookies and equivalent technologies, such as local browser storage, for strictly technical purposes: allowing the site to function correctly and remembering display preferences, such as the appearance mode you choose.

Should measurement or analytics tools requiring the use of additional cookies be incorporated in the future, we will update this notice and, where regulations require it, your consent will be requested.

You can disable or delete cookies through your browser settings. Some site features, such as remembering your preferences, may stop working.

To operate the site and communicate with you, we use services provided by third parties, such as web hosting and infrastructure providers, email services and messaging platforms.

These providers process information only to the extent necessary to render their service and under their own privacy policies. We do not sell, trade or exchange your personal data with third parties for advertising purposes.

When a project requires the collaboration of outside professionals or suppliers — for example workshops, manufacturers or contractors — we will share only the information indispensable for its execution and, when necessary, with your knowledge.

We do not carry out transfers of personal data that require your consent, except those provided for by applicable law, including:

• When necessary to comply with a legal obligation or a requirement from a competent authority.
• When indispensable to fulfill a legal relationship entered into with you.
• When made to legal, accounting or tax advisors under a duty of confidentiality.

The technology providers that render services to us may host information on servers located outside Mexico; in such cases they act as data processors, following our instructions.

We retain your personal data for as long as necessary to fulfill the purposes described in this notice and, thereafter, for the periods required by applicable legal obligations. When no longer necessary, it is deleted or securely blocked.

We apply reasonable administrative, technical and physical security measures to protect information against loss, misuse, alteration or unauthorized access, including restricted access to information and encrypted communication on the site.

No method of electronic transmission or storage is completely infallible; for that reason we ask that you share only the information necessary to attend to your request.

As the data subject, you have the right to know what information we hold about you and for what purposes we use it, as well as to:

• Access your personal data and the conditions of its processing.
• Rectify it when it is inaccurate, incomplete or outdated.
• Cancel it when you consider that it is not required for any of the purposes indicated.
• Object to the use of your data for specific purposes.

To exercise any of these rights you may send your request to [PRIVACY EMAIL ADDRESS], indicating your name, a means to communicate the response to you, a clear description of what you are requesting, and the documents evidencing your identity or the corresponding legal representation.

We will respond within the periods established by applicable law. Exercising these rights is free of charge, except for justified shipping or reproduction costs contemplated by law.

You may revoke, at any time, the consent you have granted for the processing of your personal data by sending your request to the privacy email address indicated in this notice.

In some cases revocation may not take effect immediately, or it may not be possible to terminate processing early, when a legal obligation or an ongoing contractual relationship requires it. We will clearly inform you if that situation applies to your request.

If you wish to limit the use or disclosure of your personal data — for example, to stop receiving informational communications — you may request it in writing at the privacy email address, and we will attend to your request without this affecting the handling of your inquiry or project.

You may also ask us at any time to stop contacting you through a specific channel, such as WhatsApp or phone, and let us know your preferred means of contact.

To evaluate a project, it is common for interested parties to share photographs of the space, floor plans, measurements, visual references, prior quotations or other documents. These materials are sent voluntarily and are treated confidentially.

We use them only to analyze the space, understand your needs and prepare the corresponding proposal. They are retained for as long as necessary for those purposes and are not disseminated or published without your authorization.

By sharing them, you represent that you have the authority to do so. If any material includes personal data of third parties or copyright-protected information, make sure you have the necessary authorization before sending it.

Any subsequent dissemination of images of your project, for portfolio or editorial purposes, will be carried out only with your prior consent.

This site and the services described herein are aimed at adults. We do not intentionally request or collect personal data of children or adolescents.

If we discover that we have received information from a minor without the intervention of the person exercising parental authority or guardianship, we will delete it. If you believe this has occurred, please write to us at the privacy email address so we can address it immediately.

This notice may be updated to reflect changes in our services, in the site's tools, or in applicable legislation.

Any modification will be published on this same page, together with the date of the last update, so we suggest you review it periodically. When changes are substantial and the law so requires, we will communicate them through the contact channels you have provided us.

If you have questions about this notice, about the processing of your personal data, or wish to exercise your rights, you may write to us at [PRIVACY EMAIL ADDRESS] or at [ADDRESS FOR PRIVACY MATTERS].

We will attend to your request as clearly as possible. If you believe that your right to the protection of personal data has been violated, you may approach the competent authority for personal data protection matters in Mexico (Instituto Nacional de Transparencia, Acceso a la Información y Protección de Datos Personales, INAI, or its successor authority).